Privacy Policy

1. Introduction

This Privacy Policy describes how let.ai ("we," "us," or "our") collects, uses, and protects personal information when you access or use our website, products, and services (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following categories:

2.1 Account Information

When you create an account, we may collect:

• Name
• Email address
• Organization name
• Profile information

2.2 Usage Information

We may collect information about how you use the Service, including:

• Projects and task activity
• AI credit usage
• Feature interactions
• Logs and system diagnostics

2.3 Payment Information

Payments are processed by third-party payment processors (such as Stripe).

We do not store full credit card numbers. Payment information is collected and processed directly by the payment provider in accordance with their privacy policies.

2.4 Integration Data

If you connect third-party services (e.g., GitHub), we may access data you authorize us to access, such as repository metadata or related content. We only process such data to provide the Service.

2.5 Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Cookies and similar technologies

3. How We Use Information

We use collected information to:

• Provide and operate the Service
• Process subscriptions and payments
• Allocate and track AI credits
• Improve product performance and reliability
• Detect fraud, abuse, or security incidents
• Comply with legal obligations

We do not sell personal information.

4. AI Processing

The Service may process your prompts, content, and related inputs to generate AI outputs.

We may:

• Temporarily store AI-related inputs and outputs
• Use anonymized or aggregated data to improve system performance

We do not use your private repositories or content for public training without authorization.

5. Sharing of Information

We may share information with:

• Payment processors (e.g., Stripe)
• Cloud hosting providers
• Analytics providers
• Third-party integrations you enable
• Legal authorities where required by law

We require service providers to process data only on our behalf and under appropriate confidentiality obligations.

6. Data Retention

We retain personal information:

• While your account is active
• As necessary to provide the Service
• As required by legal, accounting, or compliance obligations

If your subscription becomes inactive, we may retain account data for a limited period in accordance with our retention policies.

7. Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.

However, no system can be guaranteed to be completely secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Request data portability

To exercise these rights, contact: support@let.ai

We may need to verify your identity before fulfilling certain requests.

9. International Transfers

If you access the Service from outside the country where our company is registered, your information may be transferred and processed in other jurisdictions.

By using the Service, you consent to such transfers where permitted by law.

10. Cookies

We use cookies and similar technologies to:

• Maintain sessions
• Remember preferences
• Analyze usage

You may control cookies through your browser settings.

11. Children's Privacy

The Service is not intended for individuals under the age of 18 (or the age of majority in their jurisdiction). We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date.

Continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, contact:

legal@let.ai